Software for Participant & Seminar Management

Optimize Your Participant Management with TCmanager®

For Maximum Customer Satisfaction & Training Success

Successful training goes far beyond high-quality content and excellent trainers. A smooth organization before, during, and after the event is critical for success.

The featuers of TCmanager^® Seminar Management provide the perfect tool at hand to optimize participant management and sustainably increase customer satisfaction.

TCmanager® – Software for Efficient Seminar & Participant Management

Organizing seminars and training sessions can be complex and time-consuming. TCmanager® simplifies the management and organization of your training programs, allowing you to focus on what matters most: the quality of your training content and participant satisfaction.

With powerful features, the software covers all areas of seminar management – from participant registration and communication to feedback management and on-site problem-solving.

Participant Management in Focus – For Informed and Satisfied Attendees

Automated Registration and Confirmation

The registration process can often be complicated and prone to errors. With TCmanager®, participant registration becomes effortless. Automated confirmations, flexible booking options, and clear information make management easy and ensure a seamless experience for your attendees.

Personalized Communication

Relevant information needs to reach the right people at the right time. TCmanager® enables automated and personalized communication, allowing you to send invitations, reminders, and course details to your participants in a timely manner, ensuring they are fully prepared.

Participant Groups and Profiles

Effortlessly manage different participant groups and profiles. TCmanager® provides a clear overview of all relevant data, qualifications, and preferences of your attendees, enabling you to organize training more effectively and target specific needs.

Additionally, targeted CRM functions can be utilized to directly address different target groups and offer tailored content.

TCmanager® LMS - FAQs & Answers

Discover TCmanager® Participant Management

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High-Quality Seminar Managemet for Maximum Efficiency & Satisfaction

Schedule

Scheduling and Resource Planning

Optimal planning is the key to smooth training organization. TCmanager^® handles automated resource planning, ensuring trainers, training rooms, equipment, and materials are used efficiently. You avoid overbookings and always have a clear overview of your training capacities.

Our interactive schedules provide many possibilities for direct planning, enrolment and management e.g. via drag&drop or a few clicks.

pdf Annotator

Course Documents

With just a few clicks, you can upload and distribute training materials to participants. Trainers can have easy access to all necessary documents, facilitating the preparation and delivery of their courses.

With the optional PDF Annotator module, participants can add personal notes and annotations to their electronic course materials. Later, these personalized materials will be available for download.

Automatic Certificate Generation

After successfully completing a course, it’s important that your participants receive a certificate of their achievements. TCmanager^® automatically generates attendance certificates and sends them directly to your participants.

Communication: The Right Information at the Right Time

Multi-Channel Communication
Stay in touch with your participants at all times, whether by email, SMS, or app notifications. TCmanager® ensures that all important information is reliably and promptly delivered.

Reminders and Updates
Whether it's a seminar start, venue change, or follow-up action – automated reminders and updates keep your participants informed at all times, avoiding missed appointments or unanswered questions.

Self-Service Portal for Participants
Allow your participants to manage their information independently. Through the integrated self-service portal, they can update their personal details, access training materials, and register or deregister for seminars.

Get to know TCmanager® Training Portals - for internal & external Participants

Complaint Management – Quick Responses for Satisfied Customers

Efficient Problem-Solving Tools

Problems and complaints can arise at any time – what’s important is that they are quickly and efficiently resolved. TCmanager^® allows you to capture and handle participant complaints centrally, enabling immediate responses to issues.

And to avoid this occurrence in the future, make use of the delegable, time-bound todos (task lists).

Evalutate Feedback and Success – Optimize Your Training Programs

Feedback and Evaluation Options

To continuously improve the quality of your training, participant feedback is crucial. TCmanager^® integrates evaluation forms (questionnaires) that are made available to participants immediately after the seminar. This allows you to capture feedback on training quality quickly and easily.

Trackable KPIs and Analytics
TCmanager^® offers comprehensive reporting and analytics tools. Track attendance rates, analyze participant feedback, and measure training quality using relevant KPIs. This allows you to continuously and sustainably optimize your offerings.

Digital Feedback & Evaluation

Custom Reports
Thanks to flexible reporting functions, you can create and export customized reports. This enables detailed analysis of your training processes and provides valuable insights for your organizational development.

TCmanager® – Your Seminar Management, Your Customer Satisfaction!

With TCmanager^®, you have the ideal tool to efficiently organize your seminars and take customer satisfaction to a new level. From automated registration and communication to complaint management, TCmanager^® offers all the features you need to smoothly manage your training programs.

Request a free demo today and discover how TCmanager® can revolutionize your seminar management!

Request a demo to discover how TCmanager® can support your Academy.