Frequent Questions & Answers (FAQs)

Many questions have to be considered when you are searching for a suitable Learning Management System. Find our answers here.

Let us know what information you are missing. We will answer your questions directly.

Call ☎️ 089 / 3090 839 30 or send us a message. We will respond as quickly as possible!

Which industries is TCmanager® LMS suitable for?

TCmanager^® LMS is industry-agnostic and can be used across various sectors. Our typical customers include academies, industrial training centers, and experts in corporate learning.

The Learning Management System is used in industries such as: Traditional training providers, Logistics, Infrastructure, Medical devices and equipment, Machinery and plant engineering, Energy, and more...

Check out our references.

Can we organize training at multiple locations?

Yes, TCmanager^® Learning Management System supports the organization of training at multiple locations, both with centralized and decentralized administration.

Is TCmanager® LMS scalable?

Yes, TCmanager^® LMS is scalable. This means the platform can easily expand to meet your organization's needs. For instance, you can add new learners, create additional courses, and seamlessly adapt the platform to accommodate increasing demands.

What interfaces are available?

Automated data exchange is the foundation for a high level of digitalization. TCmanager^® LMS is characterized by deep system integration, both through interfaces and web-based connectivity.

Is TCmanager® LMS multilingual?

Yes, learning platform and training portals  can be adapted to any language and font you require. The central LMS Administration comes with English and German surface as a standard.

Is the LMS appropriate for international use?

Yes, even globally operating corporations with many learning employees and partners use TCmanager^® LMS worldwide. We have considered possible languages, fonts, currencies, and time zones, among other factors.

Is the LMS GDPR-compliant?

Yes, TCmanager^® LMS complies with the requirements of GDPR (General Data Protection Regulation).

You can quickly and accurately provide information about stored personal data. Individual deletion and anonymization routines are triggered according to your specifications.

Is there an ISO certification?

Yes, SoftDeCC is regularly certified to ISO 9001:2015 and ISO 27001.

Do you provide a demo version?

To allow you and your pilot team to test TCmanager^® LMS, we offer you a testing period. For testing purposes, the Learning Management System is configured to match your requirements, using your own processes and data. This enables you to make an informed, fact-based decision.

You might want to watch our demovideos. To find out immediately, if TCmanager^® LMS suits your requirements complete our Quick-Check.

How does TCmanager® differ from other LMSs?

• With TCmanager^®, both online and in-person formats, as well as complex blended learning concepts, can be accurately represented.
• You can train both your own employees and external groups, supported by individually tailored processes.
• TCmanager^® offers an extremely broad and flexibly configurable range of functions. Many configuration options and settings can be customized independently, saving you time and costs.
• Also, in-depth system integration is one of the key characteristics of TCmanager^®.
• TCmanager^® LMS can be implemented onPremise or in an external data center (cloud). Decide for the hosting option, that suits your preferences.

How many Learners can TCmanager® LMS handle?

There is no technical obstacle to limit the number of LMS users. TCmanager^® LMS is designed to support any number of users, allowing your organization to grow without encountering an upper limit.

How long does the implementation take?

The implementation duration cannot be stated as a fixed timeframe, as the requirements vary widely. The LMS itself is quickly available after the configuration and data transfer according to your preferences. For you, we can make individual adjustments, such as interfaces and correspondence templates. Additionally, your team will be carefully trained in using the LMS.

Adapting learning portals or learning platforms to your corporate design may require more effort. Alternatively, we offer a standardized portal version with a learning platform that can be quickly put into operation as an option or transition.

Once we know your requirements, we can provide you with an estimate of the time and implementation effort. Please contact us for more information.

Are Layout and Design adjustable?

Design and functionality of the Learning Platform and Portals can be customized according to your requirements. The layout and design of the LMS administration are largely fixed, but can be adjusted in several ways.

We also offer a standard version containing the usually required features for learners and managers. This version's colour scheme and layout can be quickly adjusted to your requirements.

What technical requirements must we meet?

As a cloud-based LMS, TCmanager^® is incredibly easy to operate.

The LMS can run in your own server infrastructure (onPremise) or in a data center of your choice (Cloud). You can find all the technical details in the system requirements. Please also check out our hosting options.

How much does TCmanager® LMS cost?

The pricing of the suitable system for you depends on various factors: First, we license based on the number of individuals who work with TCmanager^® LMS, i.e., the training administrators, regardless of the number of learners. Furthermore, the price of the licenses depends on the desired functionality, such as whether the learning platform alone is sufficient or if the optional eLearning platform is needed.

We will be happy to provide you with personalized information offer.

Why should we choose SoftDeCC?

• As an established LMS provider in Germany, we create all development and service offerings in Germany. In addition to our extensive experience and professional expertise, we are here for you personally.
• We maintain an equal exchange with all our partners and aim for a long-term collaboration.
• Stability and reliability are values we are happy to be measured by. Why have other learning professionals chosen to collaborate with us? Feel free to ask!
• We would be happy to connect you with someone who can share their first-hand experience with us and our offerings. There are at least 10 reasons to collaborate with us.

Do you have more questions?

We are happy to answer your questions and provide comprehensive guidance.

Call us right now:  +49 (0)89 / 3090 839 30.